Ethical and legal commitment

CSP Spain is a group committed to complying with legal and ethical standards. All its activities are included in a framework of ethical governance based on the code of ethics, socially responsible corporate policies and compliance with the current legal framework.

We have a mailbox for complaints, which aims to transmit any matter or report irregularities, breaches and behaviors contrary to ethics and legality.

By legal imperative of the Spanish Agency for Data Protection, complaints cannot be anonymous and must describe the facts and the date on which they occurred. In addition, it is necessary to leave a means of contact (email address, telephone, etc.)

If you wish, you have an email address where you can make your complaint: mpdd@cspspain.com

In the event that it is in writing, it must be addressed to the following address:

– COSCO SHIPPING Ports (Spain) Terminals, S.L.U.

– Internal Crime Prevention Committee

– C/Menorca, 19

– 46023 Valencia

Once the communication is received, both the analysis and the treatment of the pertinent complaint will be initiated and, within a period not exceeding three months, the complainant will be informed of the treatment and procedure followed.

Thank you for your cooperation.